Really really happy with my ducted A/c installation. The quote was thorough and included everything I wanted, the guy who quoted it understood immediately what I was after. They weren’t the cheapest (but not far off the mark) but their system was the best. The guys who installed it were great! Arrived on time, worked diligently and smoothly. And unlike many tradesmen I have had around recently, they weren’t overly loud or rowdy! The whole thing went smoothly from start to finish, and it was actually finished, on the day, when they said it would be (again, unlike other jobs I’ve had recently where “I’ll have to come back to finish that next week” seems to be a common phrase) The system itself seems to be working perfectly. Can’t wait until the really cold and really hot days so I can really try it out. I can’t get over how quiet the daikin ducted system is. You don’t even know it’s on. Perfect for the bedrooms. I definitely recommend maroondah heating and cooling!
I had a new ducted heating unit (with Ducts) installed, the whole process with all the staff was extremely efficient. They were quick with all responses & excellent with communication. The Rep doing the quote was fantastic as was the tradies … highly recommend them.
We had a new 8.5kW split system air conditioning unit installed and couldn’t be happier with the whole process. All the staff we dealt with at Maroondah Heating and Cooling were professional, friendly and knowledgeable. We were undecided at first about what type of cooling system we wanted installed. Michael came out and assessed the layout of our home and talked us through the options to find something that suited both our needs and our budget. The installation and electrical work was carried out in one day and the guys even cleaned up after themselves (they brought their own vacuum cleaner!). I would highly recommend Maroondah Heating and Cooling.
We would definitely recommend Maroondah Heating & Cooling. We have had ducted air conditioning and ducted heating installed in 3 properties and always found them very professional. The work is always completed on time and they clean up after themselves! All their staff are extremely helpful and friendly making it a very pleasant experience overall.
This is the third time I have used Maroondah Heating and Cooling (twice for cooling and once for heating). Each time, I found that their knowledge, service and professionalism from start to finish has been exceptional. This most recent time, their installation team were polite and respectful, and cleaned up after themselves (and patient even when I slept through my alarm and found them knocking on my door! LOL) I am happy to say, when my ducted heating packs it in shortly, I wont be wasting any time in getting additional quotes. Great work Team!!
Very satisfied with the quote for a replacement evaporative cooler and the subsequent installation by very competent installers. I just stood back and let it all happen.
I don’t normally praise people who come to my home to work, but I feel that I have to write to you regarding my experience with your company. I would like to commend the two young men who installed my new Evaporative cooler this morning. They were on time and their courtesy, professionalism and work was exemplary (Luke was who I dealt with and I can’t remember the other person’s name). As far as trade people go, if all were like them getting work done would be a breeze (pardon the pun). My experience with your company, from my first contact with you, the sales tech, Dean, the young ladies on the phone, the follow up yesterday to let me know what time and everyone else that I have dealt with has been easy, accurate and fantastic. They all are a credit to your organisation.
It was a great customer experience from start to finish with old fashioned service that put the customer first. I initially inquired about issues with my old gas ducted heating system and refreshingly there was no ‘up sell’ involved. Once the heating was fixed, I used them for a multi room split system installation and was very impressed with the product knowledge and willingness to work with me through various options. Installation was excellent – done in a day and no mess left. I would highly recommend.
The service we received from Maroondah Heating & Cooling was exceptional, and we were very pleased overall. We would definitely recommend them to family and friends.
Very good service. Came out on time to give free quote. Installation was done very efficiently. Good communication and great knowledge of products.
We were impressed with all aspects of our dealing with the company from the initial meeting for a quote to the actual installation. All our dealings were of the the utmost courtesy and knowledge from all involved. I would recommend the company to anyone.
We had a great experience with Maroondah Heating And Cooling they were quick to come give a free quote and were very knowledgeable and then came out only 2 days later to install our new ducted heating and brand new Bonaire. We couldn’t be happier with their service and would highly recommend!
Excellent experience dealing with Maroondahair, made the whole process very easy and supplied a very neat installation, They were very thorough in their original quotation and job evaluation.
Quite competitive on prices and professional on services ! I think they do what they say and say what they do! Quite transparent on how they work and I was quite impressed with their care for customer satisfaction!
Very professional right throughout the whole process, Dean checked out our old system, worked out a price. We went ahead straight away, didn’t bother getting a quote elsewhere. The installers Luke and Rats? were very courteous and respectful, cleaned up and took away the old system, couldn’t ask for more.Highly recommended.
Our sons were home when Brad called and they both commented on his polite manner and efficient way he attended to the problem. He then explained what he had replaced and why it needed replacing. I have spoken to Brad on the telephone and from our conversation I feel more than comfortable in calling MH&C to have him carry out any future servicing. From my point of view you have a very professional organisation that is focused on customer satisfaction.
Very professional team & excellent service. We had a new split system installed and were very happy with the quote and the installation team. I would highly recommend Maroondah Heating & Cooling.
Just a quick thank you for the promptness to warmth being returned to our abode! Heater replacement went smoothly and is working perfectly. Please pass on my thanks and gratitude to your office staff (very friendly), Dale who came out to assess our problem (heater had gone to heater heaven) and to yourself for organising the replacement. I wasn’t home when the man came to replace but please thank him too. My husband said he did a great job.
Another Happy Customer
From quote to install they were excellent.Dean spent well over an hour on the quote, discussing our requirements, checking underneath the house and measured all rooms to ensure the correct unit and associated services were quoted.Wade and his team of 2 other installers – arrived on time , were professional, courteous, and clean (Took their boots off when ever in the house and vacuumed and cleaned up after them). The completed the install (heater and new ducting) in one day and took the old unit, ducting and any rubbish with them. They took pains to ensure that the enlarged return air grill & Box took minimum space in the linen Closet and was finished off professionally. Payment was easy and no hassle. Given my experience I would certainly recommend to anyone considering purchasing a gas ducted heater.
The team did an excellent job all round. I’d highly recommend Maroondah H&C for anyone looking at replacing their existing unit.
Very professional and efficient. Polite tradesmen who did an excellent job and cleaned up after the job was completed. Would highly recommend Maroondah Heating and Cooling.
Very professional from the beginning to the end of the installation. Did a replacement of a very old ducted heating system with new five star unit and ducts. Great customer service experience and would definitely recommend Maroondah Heating and Cooling. Team arrived on time, took all the old away and showed how the system works.
Hello,Thank you to Brad and Luke for the service they provided this morning.I received a phone call with an estimated arrival time which they met, both guys were very friendly, explained what they were doing and provided feedback on what they found and did on both of the appliances that they worked on.Thanks also to Vanessa for taking my initial call and arranging todays callout.RegardsSimon Trease.
Thank you. I am impressed by the way you do business.
Brad arrived when he said he would, proceeded to do the job and gave me information as he progressed, and explained the position with the replacement of batteries in the unit. He also applied the pensioner discount to my invoice without me requesting it. He is an asset to the company.
Best wishes for Christmas and the New Year
Just wanted to send a huge thanks for getting our cooling in yesterday in time for my wife’s return from hospital. Cooling seems to work great downstairs as well which is a massive bonus. Also just wanted to leave some feedback on the guys that came out to do the job. They were very professional, respectful and polite and kept us in the loop on how things were going which was great. Couldn’t recommend you guys more and I’m glad I went with my gut instinct in choosing your team to do the job. Thanks again.
My thanks to Luke and the team, extremely happy with the installation and service given.Big job and a big effort by the team.Thanks Dave,
System works great, wife keeps complaining its too cold 🙂 Loves the App, got home from work today to a cool house.
To all at Maroondah Heating and Cooling Merry Xmas have a great break and all the best for 2017.
Mark & Frida
I was really impressed with this company. They took the initiative to call me when I left a message with Brivis to say that I wanted to replace my GDH unit. They were always prompt with their attendances and efficient over the phone.
My wife and i were very happy from the initial salesman through to the finished installation. The company was very professional in explaining the whole process ,much more so than other companies we had in to qoute.the work performed was very neat and tidy and the installers were hard working .the job was completed in under a day.very happy.
We recently had our ducted heating replaced and the experience was nothing short of wonderful. From quote to installation, there were no hassles and the friendly team took care of everything. The work was very thorough and detailed. We are very satisfied with the results and would recommend this company to anyone! Thanks guys! Very happy customers!
Returning customer. Excellent service, contractors very tidy, prompt and efficient. Follow up to fix minor issues was excellent.
Yes would recommend this company, everything was as we were told, no problems with communications and all staff were excellent.
MH&C installed installed a ducted aircon system and two splits in our home during an extensive renovation. The team had to work in with the builder as the project was staged. We found MH&C very well organised, were supportive in working with our schedule and all the team was very polite. The workmanship was great and they took great care of our house, cleaning up after themselves when jobs were finished. I have already recommended 3 people to them will continue to do so.
Another Happy Customer
Yes would recommend this business, we have used this business before everything was as great this time as the last.came on time and cleaned up very well the guys could not have been better. cost was as stated nothing hidden.
Another Happy Customer
Very happy with this company. Professional and courteous, our evaporative cooling was installed by Dale & Darcy last week. The boys were excellent, went about their work quite diligently, cleaned up after themselves. The salesman (Dean)? was also very helpful in his explanations and so forth. I would not hesitate to use them again.
Another Happy Customer
From the initial contact with Dave and then his professional and expert advice in solving some complicated issues I had in replacing an old heating unit I could not fault the service I received from Maroondah Heating & Cooling, plus the professionalism of Aaron & Luke in installing the new unit could not be faulted, they were friendly, efficient and cleaned up before leaving. I would have no hesitation in recommending this Company which I have already done with a friend now having a new heating system installed and he was suitably impressed with the service he received.
Another Happy Customer