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Issues with Hot Water Services?

Some of the common issues we see with Hot Water units are listed below. For any issues with your Hot Water system give us a call.

My water heater is leaking

Inspect the point where your cold water inlet and hot water outlet pipes connect to the water heater. If the leak is coming from this point, all you need to do is tighten the loose connection with a pipe wrench. Also check your drain valve at the bottom of the tank to ensure it is tightly closed.


My water heater is not hot enough

Check for sediment build-up in the tank. Also inspect your thermal switch, thermostat and heating element for errors.


There is not enough hot water

If you have a gas water heater, check to see if the gas control valve is working. Another reason you may keep running out of hot water is because your hot water needs may have increased, or you have moved into a home where previous residents only required a small water tank which does not meet your current needs.


The water pressure is low or keeps changing

Verify that your water heater’s shut-off valve is completely open. If the valve is closed even slightly, it can affect your water pressure.


The water is rusty or dirty

A corroded pipe could be to blame for this issue. Call Maroondah Air Services to get your water heater cleaned up or repaired.


The hot water system is making strange sounds

A crackling, popping or rumbling sound could be as a result of sediment build-up. Try a deliming mixture to clean the tank, then drain the water heater to see if this fixes the problem. If it does not, or you are experiencing other strange noises, call Maroondah Air Services today.

Issues with Gas Cooking Appliances?

Some of the common issues we see with Gas Cooking units are listed below. For any issues with your Gas Cooking system give us a call.

My stove burner won’t light

Try cleaning built-up food debris from your burner. If this doesn’t work, it may be necessary to replace the igniter, for which you’ll need to call Maroondah Air Services.


My oven isn’t heating up

Your oven’s igniter is likely to be at fault. Call Maroondah Air Services for a quick resolution to the issue.


I can smell gas when using my appliances

Stop using your gas appliances and call Maroondah Air Services for assistance immediately. A gas leak can be a potentially dangerous situation, and one where you need prompt service from our expert team.


My food isn’t cooking evenly in the oven

The bake or broil elements of your oven may be to blame. To test if this is the case, preheat the oven and see if both bottom and top elements are glowing red hot. If not, or if they do but your problem persists, contact Maroondah Air Services.


My stove’s burner flame is weak

Clean the burner to ensure that food debris is not causing a blockage, and ensure that the burner is sitting firmly as it should. If this does not fix the issue, get in touch with Maroondah Air Services.


My oven isn’t reaching the right temperature

Your oven’s selector switch or thermostat may be to blame. Check to see if the thermostat is sticking or defective: if you suspect this is the case, get expert help from our team.

Issues with Hydronic Heating?

Some of the common issues we see with Hydronic Heating units are listed below. For any issues with your Hydronic Heating system give us a call.

My pilot light won’t turn on

Check to see if any debris has built up at the tip of the pilot light – if so, clean it and try relighting the pilot light. If this doesn’t work, contact Maroondah Air Services for a quick resolution of the problem.


Water boiler returning too cold or not providing radiant heat

If your hydronic heating is not working adequately, the boiler may be to blame. If your system is electric, check if the fault has been caused by a tripped breaker. If it’s a gas hydronic heater, check for a blocked gas line or pilot malfunction.


What temperature should I run the system at?

In most cases, hydronic heater should be set between 46-58°c.


Is it possible for my hydronic heater to leak?

In rare cases, hydronic heaters may leak. But like all heating and cooling methods, complications can be avoided with regular maintenance and servicing.


My hydronic heater is making strange noises

It can be difficult to troubleshoot the cause of strange noises when it comes to your hydronic heating system, due to the underfloor installation of the system. If you notice buzzing, banging, rattling or other noises, contact Maroondah Air Services for assistance.


How often should I have my hydronic heater serviced?

Seek hydronic heating servicing on an annual basis from Maroondah Air Services.

Issues with Evaporative Cooling units?

Some of the common issues we see with Evaporative Cooling units are listed below. For any issues with your Evaporative Cooling system give us a call.

My evaporative cooler won’t turn on

Check to see if your evaporative cooler’s fuse or breaker has tripped, and see if you can restart it. If this doesn’t solve the problem, contact Maroondah Air Services.


My cooler’s controller has no display

This is usually caused by an electrical or wiring issue, for which it’s best to call our expert repairers.


My evaporative cooler smells

When you’ve just installed a brand new evaporative cooler, it is normal for it to emit smells in the beginning.

However, if it’s emitting a burning smell, this could indicate an electrical issue or a problem with the cooler’s fan. Alternative, if your evaporative cooler is emitting a musty smell instead, it could be because of water not draining properly or the pad deteriorating.

In either case, call Maroondah Air Services, the experts in evaporative coolers.


I have water running down my roof

There are numerous reasons why the outdoor element of your evaporative cooler could be leaking. Due to the location of the problem, it’s best to call in the professionals for a solution.


I have no air coming into house

This is likely as a result of a problem with the fans or duct-work, and can be easily remedied by a Maroondah Air Services technician.


My evaporative cooler is very noisy

If your evaporative cooler is making rattling or hissing noises, it is possible that a part may have come loose. If you cannot identify anything that you could possibly tighten yourself, contact Maroondah Air Services for a thorough inspection.


How often do I have to service my evaporative cooler?

It is recommended to have your evaporative cooler serviced every 2-3 years.

Issues with Gas Heating?

Some of the common issues we see with Gas Heating units are listed below. For any issues with your Gas Heating system give us a call.

My pilot light has gone out

Try checking your gas heater’s pilot tube to see if it has been blocked. If there does look like there is a blockage, clean the pilot tube by scraping the sides of the pilot tube clean with a needle. Of course, before you do this make sure that the furnace is cool and the gas is off. If this doesn’t fix the problem, call Maroondah Air Services, the experts in gas heaters, for help.


Heater will not turn on

There are a few reasons your gas heater may not turn on. Try checking for a blown fuse or tripped circuit breaker, switch the power switch on and off, reset the device after 30 minutes, relight the pilot and check to see if the gas valve is fully open.

Because numerous factors can prevent gas heaters from turning on, it’s best to call for professional help if the above troubleshooting tips don’t help.


My gas heater’s controller has no display

This is likely to be a problem with the gas heater’s wiring, electrical board or thermostat. Therefore, it’s best to call in our gas heater professionals to handle the job.


My gas heater’s controller is blank

A faulty cable to the keypad or power issue in the unit is likely to be at fault here. Again, because electrics are involved, call Maroondah Air Services to get your gas heater working as it should.


I have no air coming into house

There’s a few things you can do to your gas heater to get the warm air cycling through again. Check to see that your thermostat is set to “heat”

Issues with Ducted Gas Heating?

Some of the common issues we see with Ducted Gas Heating units are listed below. For any issues with your Ducted Gas Heating system give us a call.

My unit is only blowing cold air

Lack of gas to your furnace could be the culprit behind this. This can be confirmed by checking if the pilot light is lit, and then checking your fuel supply.


There is no airflow

This could be as a result of a dirty furnace. Change and clean your filters to see if this allows for proper airflow.


I can smell gas coming from my ducted system!

A gas leak can present a potentially dangerous situation: turn your gas valves off immediately and contact Maroondah Air Services. Consider staying at a friend or relative’s home until the leak is fixed.


The thermostat is not working

Check to see that any fuses or circuit breakers haven’t tripped and that all settings are configured properly in the thermostat itself. As this is an electronic problem, call Maroondah Air Services for expert help.


The keypad is blank

If your controller operates using batteries, check to see if the batteries need replacing. Otherwise, check the electrical panel to see if any of the breakers have tripped and need to be reset.


How often should I get my ducted gas heating system serviced?

According to Energy Safe Victoria, all forms of gas heating should be serviced every two years. Maroondah Air Services provide regular gas heater servicing exactly when you need it, taking the worry off your mind.

Issues with Gas Log Fires?

Some of the common issues we see with Gas Log Fires units are listed below. For any issues with your Gas Log Fires system give us a call.

Are gas log fires available in LPG or just natural gas?

Gas log fires are available with both LPG and natural gas, according to what is most appropriate for your home or commercial property.


Are gas log fires safe?

Like any form of gas heating, gas log fires require regular servicing to ensure ongoing safety. When compared to traditional wood-burning fireplaces, gas log fires are in fact safer, as there is no open flame or sparks.


My pilot light won’t turn on

Check to see if any debris has built up at the tip of the pilot light and that you have enough gas in your tank.


Help! Soot is building up in my gas log fire!

A primary cause of soot building up is due to the gas logs having shifted from their intended position. Clean the fire logs and doors and put the logs back into the exact position specified by the product manufacturer.


My gas fireplace won’t turn on

Check to see if your pilot light is lit, and reignite it if it has blown out. If this does not get your gas fireplace working again, contact Maroondah Air Services for a thorough diagnosis and correction of the problem.


How often should I have my gas log fire serviced?

According to Energy Safe Victoria, all forms of gas heating should be serviced every two years. Maroondah Air Services provide regular gas fireplace servicing exactly when you need it, taking the worry off your mind.

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Servicing all the major heating and Cooling brands and models