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4.5

Based on 152 reviews

Maroondah Heating & Cooling

4.5

Fiona P

10:52 17 Oct 21

An absolute pleasure to deal with. We recently moved into our house and had a broken ducted heater that we didn't know about. Jake came and figured out the problem and made some suggestions without being pushy. Very polite and easy to deal with. He also fixed our heater and did a service (and in the rain you poor thing!) and I would not hesitate to use them again in the future!

Paul Bullock

22:24 15 Oct 21

Had Dean come out to quote and I was impressed. He offered some alternative views from competitors which made sense, and was able to clearly explain cost vs benefit. Looking forward to the install!

Rebecca Ramos

04:55 11 Oct 21

Mandy Norris

22:55 10 Oct 21

I had two quotes and this team gave me the best ideas and solution for a difficult install. The install was on time and the team installing were amazing, professional, clean and very cheerful. I was so impressed with the product and the cost and would recommend this team for any install, especially when you need ideas of where to place the system.Couldn't be happier, they are so quiet and efficient i will save thousands off my heating and cooling.thanks for your efficiency and professionalism

Jack Potter

06:49 06 Oct 21

Chris Bird

22:17 02 Oct 21

Prompt efficient and professional. They took their time to make sure nothing was damaged and were very reasonably priced

Rosemary Wong

12:07 30 Sep 21

Michael was fantastic at installing our Daikin reverse heating-cooling unit. He was punctual, courteous, professional and neat. It was a real pleasure to have Michael do our job, thank you!

Mal Sealey

09:41 27 Sep 21

I'm very fortunate I was recommended to use the services of Maroondah Heating and Cooling. From my first contact with Glenn the owner, the experience has been absolutely outstanding. He came out to my property in person to summarise the best option for us after our existing BRIVIS heating unit failed after 20 years of service. Chris and the team arrived on time and I was so impressed to see how particular they were with every element of the installation. My contact with the administration staff has also been exceptional, making sure the process ran smoothly. Not only was their quotation competitive, it detailed every component of the changeover so there were no surprises.What more can I say - "Just a delight from start to finish"Thank you

Graham Rodgers

01:57 22 Sep 21

Maroondah Heating and Cooling was recommended to us through a son's work colleague and from initial contact to finish they have been nothing but proffessional. First recieved emailed brochures from Zoe, and then had Michael come and quote on new sytems (Heating & Cooling). We went with a Daikin Heating & Cooling system with a My Air program & 8 zoned areas. This was installed over 2 days by Darcy, Kai, Ben, Tom, Zac with Dale overseeing final sign off and check of system. All the staff and workers were polite and courteous, cleaned up very well taking all the old system. Had a couple of queries on the following Monday and Darcy & Kai attended within 24 hours and sorted out these minor issues. Very pleased with system and service. Would thoroughly recommend them.

Charlotte Muffatti

09:27 17 Sep 21

I contacted Maroondah Heating and Cooling as we had just moved into our new house. I was concerned about the state of the ducted heating unit as I have a 1 year old son and I wanted to ensure it was safe and not emitting any CO2 or any other debris as he seems to suffer with airborne allergens. We were booked in for 2 days later, which was timely I thought, Liam attended our property and immediately recognised the heater may be a hazard. It was a cracked and dangerous 20 year old unit. He disconnected it and organised for us to be contacted within 24h by Dean the salesman. He then came and gave us options. We were expecting a much larger cost, so we were thrilled with the outcome. A few days later, Mike installed our new machine. I felt confident at every stage that we were being well looked after. We now have wonderful heating which I know has been fully tested after installation. Following up from that, I had a wonderful experience over the phone with Rochelle.Thankyou for the team and Maroondah H&C we are very thankful for your expertise and honesty for our home heating.

Jason Fay

09:20 17 Sep 21

We had Maroondah Heating & Cooling out to perform maintenance on our ducted heating. Unfortunately we had to then replace our 20 yr old ducted heating unit.As we were without heat, they organised an excellent and knowledgeable sales rep within 24hrs who helped assess our options and organise a new unit.Within a week we had a new unit installed by another technician who was on-time & extremely professional.We would fully recommend Maroondah Heating & Cooling for your heating and cooling needs and can not thank the staff enough.Special thanks to the 3 people who helped us through the process, Liam, Dean and Mike.

Craig C Watts

04:39 17 Sep 21

This is the 3rd time we have used Maroondah Heating and Cooling . This time we installed an ActronAir Platinum Que system. This required the removal of an old gas furnace and all the ducting and replacement with all new larger ducting including zoning to 4 areas.Maroondah did a great job. Arrived on time. Had a good sized team and worked efficiently on the installation. They cleaned up well and even installed a colorbond sheet to cover the old hole in the wall.The system is going very well and we are very pleased we once again went with Maroondah Heating and Cooling. Would certainly recommend them.

Jamin Crawley

23:49 16 Sep 21

From the initial phone call to quoting then installation, the MH&C team were polite and great to deal with. The installation works were performed professionally including taking away the old unit. Thanks.

Joan Mitchell

09:32 07 Sep 21

Sushil came to my home today to service my heating unit and evaporative cooler. He was great! Punctual - he rang 15 minutes before arrival and arrived on time. I am really impressed about how knowledgeable Sushil is, and he explained everything to me in a way I could understand. After inspecting my heating unit ducting, he explained that it was in very poor condition due to its age/wear and tear and explained that the unit itself is not very efficient and the ducting being in the condition that it is in did not help. Sushil made some recommendations, but was not pushy at all. I’m a 69-year-old pensioner and I am very grateful of this information.Well done Maroondah Heating on running such a pleasant, prompt and efficient team and business.

Jacky Wainwright

04:45 06 Sep 21

My late husband, Simon and I have dealt with Maroondah Heating and Cooling for some years now. They have always been most professional and courteous. For the last two maintenance visits, we have been delighted to deal with a young man called Jake. He is an absolute joy - happy and knowledgeable. It is a testament to the company that they ensure that their employees share the same ethics as they do. Thank you again.

Robert Truin

23:40 15 Aug 21

Fast reply to quote request. Quote was done and explained clearly. Installation was done without delay and installer was friendly and obliging with my positioning of floor outlets.Highly recommend

Glenn Francis

23:14 12 Aug 21

Great service from a very professional company. They have installed an maintained both heating and cooling systems for us. Jake (heating technician) did a fantastic job repairing some very old gas heating ducts. Highly recommended.

vimal prasad

10:52 07 Aug 21

We needed our ducted heating system to be replaced. Dean came around to do the initial analysis and gave the best advise. He was honest, upfront and very clear about what to expect. The installation process was very prompt, the technician was on time and finished the work neaty. He gave me a how to use of the system. Rochelle reached out to get my feedback. I am very happy with their service and overall experience. I am glad I reached out to them.I am enjoying the ducted heating system in melbourne winter. I would highly recommend them for any services related to heating and cooling.

Brenda Taylor

08:22 05 Aug 21

Russell O'Toole

04:06 05 Aug 21

Amazing professionalism shown by Maroondah Heating & Cooling from the initial quote, the technical workmanship with the installation and then the final inspection. Highly recommend this company to anyone who wants fast, prompt service with 100% expert workmanship.

Herman Huang

15:13 01 Aug 21

Kurt Payne

03:05 30 Jul 21

Sharon Watkins

02:46 27 Jul 21

Maroondah Heating & Cooling have installed both heating and Cooling for me - Heating just recently and Cooling a few years ago - on both occasions they were amazing .Had it installed in a day - cleaned up afterwards and the heating is brilliant .i would highly recommend this company to anyone that wanted these services - very professional, polite and communication is perfect.We even had it installed a day earlier than expected.We had a Gas leak under our house and Maroondah detected that and we were able to have this fixed on the same day - so grateful as it could have been quite dangerousWell done Maroondah Heating and Cooling.

Anthony Hill

05:40 22 Jul 21

Very efficient installation of a Bonaire six star heating. Have used this bushiness for all my heating and cooling needs. Very pleasant and easy to deal with. The installers are very professional and clean up efficiently after the job.

Mary Philpots

05:18 18 Jun 21

Thank you to the team at Maroondah Heating and Cooling for your courteous, professional service. From Zoe at Reception, the initial quote by Dave and through to Daniel the technician that installed the new unit and follow up by Rochelle. The process was easy and straight forward. With many thanks my home is now warm and cozy.

Alister Roberts

04:50 08 Jun 21

I would like to congratulate Maroondah Heating and Cooling for the fuss free supply and installation of a new Bonaire Gas Ducted Heating system, at a house we recently renovated. The company’s price was very competitive, and everything happened on time, as per their original advice. The installation was very neat, and the Gas commissioning technician was extremely helpful. I found the entire team a pleasure to deal with. I have no hesitation in recommending Maroondah Heating & Cooling to anyone considering the purchase of a new heating system

Harshini Fernando

06:50 31 May 21

I had a new Daikin ducted heating and cooling system installed by Maroondah Heating & Cooling. David Cullen the sales person and the team headed by Dale Hallett who did the installation work on the day were all very professional and I am extremely pleased with their work.

David Johnston

08:54 28 May 21

New central heating gas replacement done .they are excellent work quality very good and all promises fulfilled price was very competitive. Very happy with them

Mahboubeh Dorri

06:23 25 May 21

We had weak heat problem with ducted heating in bedrooms. When the technician (his name is Sushil) from Maroondah heating and cooling came here, fixed the problem inside the house, but he was responsible and went out to check everything. Then he found out that there were some bad cracks on the main system, which were dangerous. He disconnected it, took photos and wrote the report. Thanks to Sushil and the company. They are very responsible. :)

somasundaram g

04:23 24 May 21

lynda dixon

09:02 21 May 21

When our gas ducted heater died, we didn’t want a straight replacement but wanted to consider better heating options for our house which was always cold downstairs & warm upstairs in winter. Dean did a thorough review and suggested a much better heating solution. We are delighted with the end result and now have a cosy home. Although we had a teething issue with an error code on the controller, Richard came back to resolve the issue and Rochelle provided excellent follow up customer service. Thank you Maroondah Heating & Cooling!

Love Lee Crafts

09:35 14 May 21

They replaced a old system for us, they were very professional. They turned up when they said they would. They didn’t over sell and made the process easy and straightforward. My home is now toasty warm again.

Jennifer Macfarlane

05:56 14 May 21

Technician attended my dad’s home to service his Brivis HX23 gas heating appliance. Dad was very happy with the service, the technician was friendly, capable and informative. Thank you for providing such a good customer experience.

Valerie Henry

07:21 11 May 21

Very professional and helpful from the initial enquiry regarding a new electric heating/cooling ducted system to replace a ducted gas heating, through to pre-quote inspection, final quote and installation. Follow up assistance also very professional and excellent service.

John Lao

01:06 09 May 21

Sushil solved a mystery issue with our gas central heating system that had been plaguing us for a while. He was very responsive and went the extra mile to explain what the problem was and to check for other issues while he was here. Thoroughly recommend him.

Bob & Joan Goff

00:26 06 May 21

We were very impressed with the courteous, clean and thorough manner in which the tradesmen carried out the installation of our new heating system.Would not hesitate to recommend Maroondah Heating in the future.Bob and Joan Goff

Wendy Kuszlaba

08:02 29 Apr 21

What can I say. .. Sushil was an amazing maintenance guy .. polite , removed shoes on entry and couldn’t help enough.... and didn’t leave until he made sure we had heating .. Thanks Sushil .. 5 stars ⭐️ ⭐️⭐️⭐️⭐️

Nicko Hancock

10:15 27 Apr 21

In the last twelve months, we've had two urgent call outs to Maroondah Heating and Cooling.Jake and Sushil have sorted us out both times in a straightforward, no-nonsense manner. They are terrific troubleshooters but also good educators and we're now really informed and comfortable with the status of our heating and evaporative cooling.We highly recommend these guys and won't use anyone else.

Maria Peterson

07:00 18 Apr 21

On time and professional had no problems from start to finish

Andrew Cairns

10:44 15 Apr 21

Had our routine maintenance done by their service department on our Ducted heater unit. Liam called before arrival as promised and then arrived on time. A detailed service report.was supplied and explained in full. Highly recommended for their quality and service levels.

Phil Gaudion

05:40 10 Apr 21

I had Maroondah Heating & Cooling install a Split System Air con - they did a great job (multiple workers turned up on the same day).. really great job - simple and worked with me to get the result I wanted! excellent

Hayley BEACH

23:45 05 Apr 21

Frank Niehof

09:05 31 Mar 21

Really happy with the new ducting. We have a long house and the previous ducting system was inefficient, very noisy and delivered poor results. Maroondah Air fixed all those issues so we are very happy to recommend the company. Everyone at the company has been good to deal with, and sorted out a minor issue promptly and without complaint.

Kelvin Morrison

00:27 30 Mar 21

We contacted a few different companies to get quotes to replace our tired old heating unit. I rang Maroondah Heating and Cooling and straight away I could tell that they were a professional company. I organised a day for someone to come out and quote and they came out and gave us a very competitive quote, which was backed with a good warranty.The only fault I could find was a the on site quoting process. I felt that they could have been a touch more professional. In saying that we had another company come out to quote and they were very rude and stand offish. People don't realise that the initial meeting is the most important part of the process. Anyway we had the unit installed and the guys that fitted it were great, easy to talk to and went through a basic training of how to use the unit. So overall really good experience and I would use the guys again as it is a no stress purchase and you are left knowing that you are in good hands. Thanks again.

Peter Rushbrook

03:40 26 Mar 21

Thank you for your professional service when installing our replacement central gas heater on 9 March 2021. Your technician and his apprentice were timely, efficient and courteous throughout the process. All appropriate safety checks were undertaken on completion of the installation and your crew cleaned up beautifully. We will be sure to recommend you to anyone wishing to use your business. Cheers, Peter and Carole

Libby Clarke

00:32 26 Mar 21

Mitch, Reece, Daniel and Lachie were the most polite and tidy tradies! They even didn't mind my dogs sniffing around seeing what they were up to! Would definitely recommend the company, all staff polite, prompt and easy to deal with. Quote well explained.

Paul Hogan

03:12 25 Mar 21

We used Maroondah Heating & Cooling to replace our ducted heating system with a new 5 star Bonair system with 11 ducts the service from the quotation to the installation was firsts class. I have been using their services for many years from the previous installation of out evaporative cooler to our ongoing servicing for both our cooler and previous ducted heater I would highly recommend their services to anybody.CheersPaulKilsythVic 3137

Andrew Andrew

06:29 24 Mar 21

From the initial contact, the team were professional, knowlegable and always arrived on time.From the inspection then written quote through to the installation communication was excellent.The crew were respectful and complete our instillation with out fuss.We would have no hesitation in recommending MHC.

Maree Moller

00:31 21 Mar 21

Very good service

Rita Williams

02:29 11 Mar 21

I had a good feel when I booked the service and so glad I did. Receptionist was so accomodating.Jake had a tough job to do and thank goodness he was experienced and accomplished at troubleshooting. I thought we would need to replace the unit, so he saved us a fortune. Highly recommend and will use them again, when needed

Gabrielle Murphy

21:27 18 Feb 21

Mike Hamilton

05:39 17 Feb 21

A very organised & competent group of people. Everything aboutthis company works like a well oiled machine.

Dale Hallett

08:39 16 Feb 21

Fantastic company to deal with that takes alot of pride in there workmanship and customer service . Would highly recommend to anyone wanting a high quality service!

Daniel Olsen

03:29 16 Feb 21

Excellent service from start to finish. Would recommend and use again!!

Max May

02:37 15 Feb 21

Jake was professional and quick with servicing our evaporative cooler on our double storey home. Would recommend and use service again. Thanks!

Josh Cunningham

01:08 31 Jan 21

Excellent service, price and professionalism from the team at Maroondah Air. We have had a new Bonaire evaporative unit installed and we were more than happy with the whole process which was very thorough and efficient from start to finish. Would not hesitate to recommend.

Ben Goodwin

00:57 19 Jan 21

Very responsive company - installed replacement evap cooler - the service from Mike the installer was brilliant - friendly, professional and worked fast to deliver a great outcome. Would recommend to others.

louise ginting

03:48 15 Jan 21

Liam came out to service our evaporative cooler. he was exceptionally professional, friendly and would highly recommend him. Havent received service like this in a very long time

Elissa Merritt

02:33 13 Jan 21

Thank you so much for sending your lovely staff out so quickly to install our new BONAIRE evaporative cooler. Everyone was so friendly and helpful; they showed up when promised, answered all my silly questions, and left the property spotless. Your installers even fixed a few cracked tiles they found on the roof.Your understanding of our urgency due to my daughter's medical condition was heartwarming.We are so excited to try out our new evaporated cooler this afternoon!

Dearne Peel

00:39 08 Jan 21

Carl Nolet

05:28 21 Dec 20

The crew that installed our ducted evaporative cooling was polite, respectful and efficient. Very pleased with all the staff, would not hesitate to use this business again.

Helen Fox

21:34 03 Dec 20

On time attendance. Reviewed job to be performed before starting. All work carried out with care and attention, and area thoroughly cleaned on completion.Very satisfied in all respects.

Greg Maunder

17:13 20 Nov 20

Matt Clark

03:53 30 Oct 20

Jake was super helpful, respectful and took the time to educate us on how to use both our heating and cooling systems. Highly recommend! Everything was simple from calling to book a service to Jake's amazing service!

Georgina Gibson

11:03 29 Oct 20

Fantastic customer service. From the ease of receiving a quote, to the quick installation and professional tradesmen (Mick and Jodie) installing the new ducted heating system, the service was fantastic. Thank you for making the process seamless.

Gem Portman

09:39 29 Oct 20

Very impressed with Liam. One of the best tradesman I’ve ever dealt with, excellent PR,very knowledgeable, on time, and knew exactly what he was doing. After he left our Daiken AC unit was up and running as if new.Highly recommend these guys and will definitely be using them in the future !! Don’t hesitate to use this company...you can do so with confidence!Thankyou.

Real Facts

01:51 26 Oct 20

Excellent trouble free installation and service.

Chris Young

23:44 10 Oct 20

Great service prompt and friendly

M Borg

02:08 29 Sep 20

My Braemer ducted heater stopped suddenly. Maroondah came out within 24 hours. Liam and his apprentice investigated the problem, testing each component and replacing the circuit board. The unit is operating better than ever. Reliable and professional. Thank you MHC!

Andrew Lancaster

01:39 25 Sep 20

Maroondah Heating and Cooling provided exceptional customer service from my initial contact right through to the completion of the job. Very Impressed!

Clive Barrett

23:18 17 Sep 20

Efficient.

Eric Winkels

02:51 16 Aug 20

Great guys at maroondah heating would highly recommend them to anyone

Wayne Murphy

01:42 05 Aug 20

Well this is the second time we have used Maroondah Heating and Cooling. The guys Daniel and Darcy were on site at 8.20 and left at 11.00. Both are highly recommended, job was done without any fuss and when completed was shown how the Heating system works. Thank God we have heating again. Maroondah Heating and Cooling is recommended to all. Helpful, friendly, polite staff to answer your questions and service is A+. Thanks to all of youWayne Murphy

Brian Phillips

11:27 15 Jul 20

Great service thanks Liam

Julie B

12:15 18 Jun 20

I am very impressed with the punctuality and professionalism of Maroondah Heating and Cooling. Last week I had Michael come to my double storey home for a quote on a new heater. He assessed the situation and provided a typed quote on the spot. Within 4 business days I had Phil and his apprentice Jody installing my new heater on Friday 12 June. They arrived on time and worked very hard for 6 solid hours, removing the old heater through the manhole and putting in the new one. Michael called me when they discovered the zone motor had died to let me know the price of a new one and whether I wished to proceed. Phil and Jody cleaned up the mess they made and patiently answered all my questions. My experience was 10/10. I highly recommend this company. Julie B Wantirna South

Lydia de Boer

01:31 21 Mar 20

My phone call to Maroondah heating and cooling was prompted by a sudden noisy pilot light in my 36 year old Vulcan wall heater. All my options of servicing/replacing were explained. I chose to update to a Daikin split system which is far more energy efficient and safer. Communication was excellent. Everyone arrived promptly and I am extremely pleased with the final result. Thank you everyone!

Susan Boyle

21:01 16 Mar 20

Efficient, friendly and prompt and good communication

Gail Paterson

03:44 04 Mar 20

Kirby Watsford

11:51 01 Mar 20

I have been utilising Maroondah Hearing and Cooling for many of the properties I manage throughout Monash and surrounds and their professionalism is second to none. This fantastic team go above and beyond, each and every time.

Darren Heveren

07:23 10 Feb 20

Margery Shepherd

10:39 08 Feb 20

Peter .Semmel

01:21 05 Feb 20

Have had a reverse cycle ac installed by Maroondah Heating and cooling before together with a replacement ducted heating system. My mother had an old and inadequate ac and was finding the summers hot so I recommended Dave come and quote. My mother can be quite difficult but found Dave a thorough gentleman and well versed in his profession. She is not local to this area. Stewart who installed the Daikin system was also a gentleman and very amiable and punctual, and cleaned up after himself.

Ironstien

03:03 02 Feb 20

Very reliable and great service

Anthony Gennari

03:17 01 Feb 20

Damien Battersby

23:07 29 Jan 20

Had Liam out to look at our unit this morning that wasnt powering on. As a small business owner, i have been super impressed with all my dealings with Maroondah Heating and Cooling from making the service appointment through to the work done. Liam quickly diagnosed the issue, explained clearly how to sort it ourselves in future, serviced the unit and gave sensible advice on the next service. He also gave advice on our ducted heating. All in all this was a 10/10 experience, they did what they promised and did it all superbly. Cant recommend this company enough. Keep up the great work!

lauren White

23:10 18 Jan 20

Andrew Horne

07:00 30 Dec 19

Fantastic, honest service.

Joshua Bray

22:10 16 Dec 19

Anshuman Bezbaruah

00:07 12 Dec 19

Well initially there was a little issue with stock not available for Daikin , but Dave provided us with the alternative solution that worked very well for us, their work is A class , the boys were very decent and good in their work.I wanted to thank Dave for the full arrangement and successful execution of the task and also helping me out with the asbestos removal.

Margaret Lacey

02:07 09 Nov 19

Caravan Donna

00:55 31 Oct 19

Just want to say a big thank you for the fabulous job your worker Jake just did at my home today.I have been using your company for many years now at home and rental properties we have owned.Not enough people say when a great job has been done, including myself. Having Jake here today has prompted my post.Well done Maroondah Heating on running such a pleasant, prompt and efficient team and business.And again thank you Jake, our yearly service man.

Donita Leonard

00:30 31 Oct 19

Easy company to deal with and recommend them. Had my gas heater and split systems serviced by Liam. He called prior to arriving to advise how far away he was, was very professional and friendly with good advice. Liam explained everything he was doing and I will be using them again when I install a split system upstairs.

David & Jean Murden

04:39 08 Oct 19

Mike the installer did a great job, looking forward to using the new cooler as the days get warmer.

Michael Counsell

09:32 12 Sep 19

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