Faqs| Page 2 of 2 | Maroondah Air Services

Google Rating

4.5

Based on 347 reviews

Maroondah Heating & Cooling

4.5

review us on See all reviews

Marlene Burgess

1775105036

Great service from this company, pleasant and efficient tradies who turn up on time. I have just recommended your company to a neighbour who needs an appliance serviced.

Jo P

1773363187

Highly recommend! Our technician, Taylor was prompt, knowledgeable and a pleasure to deal with. Our evaporative cooling is now working a treat following the repair and service, Thankyou!

Lorraine Sufra

1773308791

Dave Cullen gave me a thorough explanation on what split systems would suit the rooms in my house . The quote was reasonable and the installation was done professionally and am very happy with all aspects of this company .

Greg Warner

1771813851

Definitely recommend Maroondah Air Group as a professional operation following our experience of new / relocated GDH unit, new floor consul and adaption of existing add on air con system. Every contact point with the business has been spot on, friendly, professional, timely and the finished install is fantastic. Thanks Maroondah Air Group

sandro pecoraro

1771579294

Our Evaporative cooler installation was seamless and easy from quotation to install, with great customer service and expert advice provided, all at a very competitive price.

Alexandra Czarnecki

1769668117

Andy and TJ came to install two split systems on a 43 degree day. They arrived early and worked hard across the day. Explained everything as needed. When one of the units didn't work, they explained the process of troubleshooting it, and the eventual warranty claim that had to be submitted.This was submitted quickly and communicated to me promptly.And Maroondah Heating and Cooling uses Maroondah Electrical - a fantastic group of professionals who went above and beyond for me.Excellent business with great customer service.

Sally Thomas

1768906746

Great service! They were quick to book an appointment, rocked up in the time range as advised, diagnosed our problem super quickly, sorted it out, told us what had happened (and hey, we knew we hadn’t had the evap. unit serviced properly!) and gave us a quote for a few parts that need replacing - nothing outrageous; courteous team led by the very efficient Taylah - super happy to recommend.

Andrea H

1768792281

We would highly recommend Maroondah Air Group! They always service our gas unit and evaporative cooler at a very fair price. Recently, we had an issue with the evaporative cooler, which was nothing to do with the service of the unit, and Dimitrius solved the problem quickly and courteously. We were only charged the call out fee. We wouldn't have anyone else out to do the job.

Jacob Lee

1768350023

Extremely happy with the process from quotation to after-care. Explained reasons re: the choice of unit in relation to our situation. Installation actually came before original scheduled date. Recommended to my next door neighbour who noticed her unit was not working after we told her the possible blockage of common driveway several days before installation ☺️.

myiah capri

1763767603

Andrew Cotronis

1762397675

The contractor was knowledgeable, efficient, personable and completed the heating and cooling service to a high standard... highly recommended.

Stuart Thomson

1759985204

Thanks to Nathan and Brooke for getting our air con back up and running. Really appreciate your understanding and very efficient service. Highly recommend these guys!

Peter Taylor

1759300354

Maroondah Air have just installed our new Bonaire gas ducted heating unit.They were outstanding in every aspect- so professional, so capable. Their advice and workmanship were both first class!Very highly recommended!!!

Eugene Wong

1759127486

Had a old gas heater de-comissioned and installed whole house zoned ducted heating. Maroondah Air's technician that was initially sent, did not do a good job, creating a lot of stress on us as there was damage to the property and unauthorised activities. Customer service from Maroondah Air was excellent from Michael and James at resolving all the issues we raised, fixed all the errors and finished the job well. It''s been a couple of weeks and the unit works like a charm and we are happy with the installation. Would have been 5/5 had everything go super smoothly instead, need better screening on their contractors.

Sarah Rogers

1758070804

Taylah was awesome - she was clear, caring and wonderful to deal with. Highly recommend!

Mark Considine

1757715019

Prompt and quality service

Roger Lovelock

1756960652

We had a very nice plumber here today…..his name is Joel.He took time out to explain what he was doing and answered all our questions. I would not hesitate to recommend Joel and Maroondah Air. We’ve had all great experiences with these lovely people. Friendly and sincere. R&R Lovelock

Taniya Banerjee

1756795771

Mike and TJ helped us with our hot water install this week. It didn't look like a fun job and they were here the entire day but they persevered and set it up perfectly. They had to take out floor boards from our bedroom but they left it in an immaculate condition and it was like they'd never been there!We were really happy with their work and just wanted to say a big thank you to them for their great work!

Mark McCarter

1756427156

Air Con neatly installed and all working as expected

Andrew O'Keefe (apocfilms)

1754616454

You get what you pay for. Look, yes, there were slightly cheaper quotes than Maroondah (of the too good to be true variety) but we had dealt with Maroondah Air before, great experience, and trusted them with switching us from ducted gas heating to multi-head electric heating. We are so pleased. Money very well spent.Michael did the quotation (even came twice to double-check specifics as we changed out minds!) and then the two fitters and the sparky were complete gentlemen. Right on time both days of work. Flawless work - finished off flashing and pipes perfectly. The external of our house looks good. All rubbish removed.7 years warranty on parts and workmanship.Do yourself a favour.

Robyn Waters

1754527629

We used Maroondah Air Group at our previous house and for any servicing jobs. From the quoting to doing the work all members of this group communicated with efficiency and accuracy. The installation was great I'm very happy with their professional work and the Panasonic air conditioners installed. Very happy customer. 😁 Robyn

graham smith (Offshore)

1753782567

I would like to say that our dealing with Maroondah Air Group has been excellent. From quote to follow up. Mike was the installer of a new ducked heater unit. He arrived when he said he would and carried the procedure in a timely way. Very impressed with his professional attitude and work.Thanks again Mike

Raymond Swan

1752976843

I have began my journey of removing gas from my home the cost of gas is stupid Maroondah air group are helping out in this progress they have some great people working for them Joel the plumber great worker. Steve there sparkle great worker part 2 is coming I highly recommend this company if your looking for plumbing or electrical and air conditioning work give them a shout and you will be treated with respect and great service 5 stars and 5 thumbs ups just and upgrade review I’ve also had a ducted aircon system installed so total removal from gas to electric.Just loving the new aircon system as the heat is just perfect temp keep to a low 21 and the whole house is perfect Maroondah air group have been outstanding in there service from the installation team to the office staff well done in being customer focus

Jeska Chamberlain

1752800475

Service technician Taylah is absolutely fantastic. Punctual, articulate and willing to answer all questions asked.

Bruce Dickson

1752482755

Maroondah Air Group was friendly and efficient. The original quote occurred soon after my initial contact, with installation soon after our decision was made. The installer was thorough and gave me all necessary information. I would recommend this company.

Sharon Conlan

1752049033

Good customer service, highly recommended

Tracy Garnett

1752020825

We’re very good checked the appliance and explained what was going on. Had replacement unit installed quickly and they followed up.

Jay (Jay B)

1752019633

Swapped out my old roof mounted evaporative air-conditioner. Did a great job, were quick and professional, and at a reasonable price.

Ngan Duong

1750209091

Andre from Maroondah Air was absolutely fantastic. He was polite, prompt and very professional and fixed our troublesome ducted heating system in a timely manner. Brooke was friendly and a pleasure to deal with in bookings. Highly recommend Maroondah Air.

Anton Lemieszek

1749716633

Very helpful, friendly and professional team, in every aspect - from the initial service booking to the assistance provided with selection and installation of our new gas heating unit.

Alan Stokes

1749708802

Thanks very much to Taylah, you guys must be very proud to have her as a member of your service crew.She arrived on time, did a great job, let us know what was being done and had a happy and positive attitude, she obviously loves her job. Well done - Alan

Simon Douglas

1749606006

Had a ducted gas heater serviced by MAS. Communication was excellent, price of service was more than fair for the work performed and the technician Taylah was polite, tidy, professional and knowledgeable.

Vanessa Goodwin

1748920949

Paul Hockey

1748321175

Your hot water system installers did a great job an left the place neat and tidy. They very clearly explained how to operate the unit and demonstrated how to.The ducted system installers also did a great job. Given that it is a pretty invasive process, they were very considerate and kept me informed when and for how long power and water were interrupted and worked around my needs. They also left the place neat and clean. The instructions I received were clear and easy to understand.So far I have had no issues with the ducted system or the hot water unit.All in all, a great job. Many thanks,

Vicky

1747882941

I recently had a pressure hot water installed. The whole process was handled quickly and with ultimate professionalism from, the person who quoted, to admin staff, the installer, electrician and follow up after install. Highly recommend.

Mitchell Watts

1747650904

Great company to work with very organised and efficient.Had a good experience with Maroondah AirAffordable, organised and on time, would highly recommend Maroondah Air

Steven Dillon

1747108424

Excellent service from quote to install

Chris Voyias

1746830520

Excellent service. Kept us informed every step the way. Quality product was installed at a reasonable price in a timely manner

Nathan Allen

1746575720

Great company to work with very organised and efficient.

James Logan

1746533388

Great team to work with—always clear with communication and well-organised when it comes to scheduling and coordinating jobs. Makes completing complex work much smoother on-site.

Peter N

1746426512

Very professional + Knowledgeable repair technician was successful in getting our Heating unit back running again - full kudos

Amy MITCHELL

1746179764

5 Stars 🌟Had a fantastic experience with Maroondah Heating and Cooling! Conner, Tom, and the rest of the team (whose names I’m sorry I’ve forgotten) provided excellent communication and top-notch service throughout the installation of our ducted heating and cooling system. Everything was handled professionally, efficiently, and with great care. Highly recommend them to anyone looking for quality work and reliable service. Thanks again to the whole team!

Khazbar

1744848268

Excellent company for a service to a gas central heating system!!I received a text letting me when the technician was due to arrive and she did arrive exactly when she said she would.The technician was professional, courteous yet friendly and answered questions on the most efficient way to operate the system.The service to our gas central heating was completed in a timely manner and at a very competitive price. I was emailed an invoice for my records.Highly recommend Maroondah Air Group and I will most definitely be using them in the future.

Dennis Butcher

1743646550

I have used Maroondah Air off and on over the last 15ish years for all my heating and cooling needs and always had good service from them.I recently had my failed split system in the master bedroom replaced, Management was in constant communication with quotes and install times.When the crew arrived they were on time, polite, efficient, and the site was left clean and tidy after the install, including disposal of the old A/C unit and any packaging.The unit fitted in the bedroom was a recommendation from Maroondah Air and works very well with the exception of setting the timer to go on or off. it is afar more complex issue than it needs to be. The admin crew are in regular communication and working through this issue with me.I even more recently upgraded my 27 year old power hungry 8kw unit with a far more efficient 10kw twin head unit that now cools my kitchen and lounge room and I can run all 3 new units for about 1/3 the cost of running the old big unit.The install crew faced a series of challenges while working on my 103 year old house but all issues were discussed and nothing was changed without my approval. At one stage there was 4 tradesmen and the company owner Dean on site to oversee the job. Again the site was left clean and tidy.The quoted price was a reasonable figure, but the job ran overtime and with extra work was done. As a construction electrician (retried) I understand job delays and cost blow outs and as such I was pleasantly surprised to find the final figure was still the quoted price .highly recommend this company