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Maroondah Air Services Pty Ltd is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information Collection

We collect personal information that you provide directly to us, such as when you:

  • Request a service or quote.
  • Contact us via phone, email, or online forms.
  • Use our services for heating, cooling, and air conditioning installations or maintenance.

The types of personal information we may collect include your name, contact details (email, phone number), and service address. We may also collect non-identifiable information about your interactions with our website through cookies and analytics tools.

2. Use of Information

We use the collected information to:

  • Provide, operate, and improve our services.
  • Process service bookings, respond to inquiries, and issue invoices.
  • Communicate service updates, promotional offers, or other information you may find valuable.
  • Comply with legal obligations.

3. Disclosure of Information

We may share your personal information:

  • With third-party providers who assist us in delivering our services, such as payment processors and maintenance contractors.
  • To comply with legal obligations, protect our rights, or prevent fraud.
  • In the event of a business transfer, where information may be shared as part of the transaction.

4. Data Security

We take data security seriously and implement appropriate security measures to protect your information. However, no online data transmission can be guaranteed as completely secure. By using our website, you acknowledge the inherent security risks of online data.

5. Your Rights

You may access, update, or request the deletion of your personal information by contacting us directly. We aim to respond to such requests promptly, except where required otherwise by law.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience and analyze site usage. You can adjust your browser settings to decline cookies, although some site features may not function optimally.

7. Third-Party Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the content or privacy practices of these websites, and we encourage you to review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website, and significant changes will be communicated directly.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:Maroondah Air Services Pty Ltd
Phone: 03 9738 2000
Email: service@maroondahair.com.au

Our Accreditations
Logo of cm, accrediting Maroondah Air Services for industry compliance standards
Logo of sodexo, accrediting Maroondah Air Services for industry compliance standards
Logo of wwc, accrediting Maroondah Air Services for industry compliance standards
Logo of rapid, accrediting Maroondah Air Services for industry compliance standards
Logo of esv, accrediting Maroondah Air Services for industry compliance standards
Logo of vba, accrediting Maroondah Air Services for industry compliance standards
Logo of arc, accrediting Maroondah Air Services for industry compliance standards

Servicing all the major heating and Cooling brands and models

Google Rating
4.5
Based on 286 reviews
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Google Rating
4.5
Based on 286 reviews
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