Rheem

Google Rating

4.5

Based on 310 reviews

Maroondah Heating & Cooling

4.5

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Paul Hockey

1748321175

Your hot water system installers did a great job an left the place neat and tidy. They very clearly explained how to operate the unit and demonstrated how to.The ducted system installers also did a great job. Given that it is a pretty invasive process, they were very considerate and kept me informed when and for how long power and water were interrupted and worked around my needs. They also left the place neat and clean. The instructions I received were clear and easy to understand.So far I have had no issues with the ducted system or the hot water unit.All in all, a great job. Many thanks,

Raymond Swan

1748024886

I have began my journey of removing gas from my home the cost of gas is stupid Maroondah air group are helping out in this progress they have some great people working for them Joel the plumber great worker. Steve there sparkle great worker part 2 is coming I highly recommend this company if your looking for plumbing or electrical and air conditioning work give them a shout and you will be treated with respect and great service 5 stars and 5 thumbs ups

Vicky

1747882941

I recently had a pressure hot water installed. The whole process was handled quickly and with ultimate professionalism from, the person who quoted, to admin staff, the installer, electrician and follow up after install. Highly recommend.

Mitchell Watts

1747650904

Great company to work with very organised and efficient.Had a good experience with Maroondah AirAffordable, organised and on time, would highly recommend Maroondah Air

Steven Dillon

1747108424

Excellent service from quote to install

Chris Voyias

1746830520

Excellent service. Kept us informed every step the way. Quality product was installed at a reasonable price in a timely manner

Nathan Allen

1746575720

Great company to work with very organised and efficient.

James Logan

1746533388

Great team to work with—always clear with communication and well-organised when it comes to scheduling and coordinating jobs. Makes completing complex work much smoother on-site.

Peter N

1746426512

Very professional + Knowledgeable repair technician was successful in getting our Heating unit back running again - full kudos

Amy MITCHELL

1746179764

5 Stars 🌟Had a fantastic experience with Maroondah Heating and Cooling! Conner, Tom, and the rest of the team (whose names I’m sorry I’ve forgotten) provided excellent communication and top-notch service throughout the installation of our ducted heating and cooling system. Everything was handled professionally, efficiently, and with great care. Highly recommend them to anyone looking for quality work and reliable service. Thanks again to the whole team!

Khazbar

1744848268

Excellent company for a service to a gas central heating system!!I received a text letting me when the technician was due to arrive and she did arrive exactly when she said she would.The technician was professional, courteous yet friendly and answered questions on the most efficient way to operate the system.The service to our gas central heating was completed in a timely manner and at a very competitive price. I was emailed an invoice for my records.Highly recommend Maroondah Air Group and I will most definitely be using them in the future.

Dennis Butcher

1743646550

I have used Maroondah Air off and on over the last 15ish years for all my heating and cooling needs and always had good service from them.I recently had my failed split system in the master bedroom replaced, Management was in constant communication with quotes and install times.When the crew arrived they were on time, polite, efficient, and the site was left clean and tidy after the install, including disposal of the old A/C unit and any packaging.The unit fitted in the bedroom was a recommendation from Maroondah Air and works very well with the exception of setting the timer to go on or off. it is afar more complex issue than it needs to be. The admin crew are in regular communication and working through this issue with me.I even more recently upgraded my 27 year old power hungry 8kw unit with a far more efficient 10kw twin head unit that now cools my kitchen and lounge room and I can run all 3 new units for about 1/3 the cost of running the old big unit.The install crew faced a series of challenges while working on my 103 year old house but all issues were discussed and nothing was changed without my approval. At one stage there was 4 tradesmen and the company owner Dean on site to oversee the job. Again the site was left clean and tidy.The quoted price was a reasonable figure, but the job ran overtime and with extra work was done. As a construction electrician (retried) I understand job delays and cost blow outs and as such I was pleasantly surprised to find the final figure was still the quoted price .highly recommend this company

Brenda Hudson

1742536045

Dealings with all personnel has been professional, knowledgeable and efficient. Options of cost effective products that suited my needs was very helpful. Have used this company many years ago and the quality of service has not declined .

Christine Whalan

1741741052

Today is March 12. 2025James at Maroondah Air group is very Professional and goes out of his way to accommodate, which is much appreciated.Dave Cullen who is in the Sales area is very Professional at providing the correct information and my first spilt system is still perfect since it was installed as well. Grateful for great teamwork! Thank you.

vivien chalkley

1741388380

Arrived on time very happy with work carred out

Old Aussie

1741060939

I can't praise this company highly enough. Apart from the fact that there was a minor delay (not their fault) which meant my first appointment for installation of my air conditioning had to be cancelled, dealing with them has been a pleasure.The names of the guys who did the actually installation have slipped my mind but from the time they arrived until eight hours later they never stopped working, and it was a stinking hot day.Everyone I spoke to from start to finish was pleasant and highly professional.A special shout out to James, who kept me informed every step of the way until the job was done. If I ever have to have more work done, they will be my first choice.

Anita Howard

1740795960

Great admin service & one of the Best Ever tradies (Taylah) to do work at my house!

Sue Dick

1740536900

Thanks to Dave for his recommendation for a replacement Evaporative Cooler, perfect choice, we were concerned as we have 11 outlets and not sure which cooler would do the job.The Cooler is working to perfection, never had such a cool house.Thanks to Ben who did the installation, he was so professional, cleaned up everything afterwards and a pleasure to have at our home.Highly recommend Maroondah Air Group.

Kate Sterrenberg

1740528971

Thank you to the professional team at Maroondah Air Group for installing a split system in our 1970's red brick home in Eltham.James and his installation team listened to our requests and delivered, despite challenges such as minimal crawl space under the house, exactly what we wanted, without trying to convince us to accept easier solutions that would have been unsightly. The ducts were hidden in the walls and went under the house to that outdoor unit that was stacked neatly below an existing split system.It was great to meet a 'can do' team who were professional, friendly and cleaned up after themselves.Highly recommended.

Sue Kelly

1738051362

Maroondah Air are the best. Great customer service and friendly staff. Would highly recommend.

Francie Tung Yuen

1734407068

This is our second time experiencing the excellent and professional services from Maroondah Heating and Cooling for our ducted heaters. They are prompt, reliable and courteous, explaining the problems patiently to us, as we are not familiar with the problems that can occur with ducted heating. They also show appreciation for our loyalty, which we find rare these days with most organisations, and so we treasure Maroondah. Their customer service team member Brooke was exceptional! We highly recommend 👍

Rob Clare

1732510189

We want to thank you for the work Connor and his team have done at our house over the last few days. We particularly admired their work ethic, the way they cleaned up, their standard of work, their happy dispositions and their thoughtfulness. They were a great team of young professionals and we appreciate the way they went above and beyond.We would appreciate it if you could pass on this feedback.

Zoe P

1731471685

Maroondah Air provide a prompt, friendly service! From the initial quote, installation & follow up they were professional. Highly reccomend this company to everyone.

MissMeliss

1731137193

Great business to deal with, unit seems to run really well

Ashley Workman

1731119101

Connor and Danny did a great job replacing our evap ducts and vents. Loved their care and attention to the job, thanks fellas. Highly recommend.

Alfred Sehler

1731084080

Maroondah Air have done several electrical jobs for us. In every case it was performed in an excellent manner. Highly recommended company.

Rob Sprague

1728256615

Our heater stopped working with numerous error codes.I called Maroondah Air Group and within a week, its was assessed and replaced.Stu and his team are amazing, the job was planned and executed by a group of professional tradesman that made the process easy and hassle free.A 5 star review doesn’t even show how impressed I was.

Adam Green

1724836938

Maroondah Air Group were very accommodating when I needed to change the scheduled time for my service. The technician that game to service my air con unit was incredibly friendly, helpful, and very professional. Communication was articulated well and polite. Would highly recommend. I will certainly be a return customer.

jensum84

1724649337

I contacted maroondah air on Thursday due to a fault with our Bonaire ducted heating, they were very prompt and had a technician sent out to us on Monday. Our technician was Luke, and he was fantastic! Very friendly, and knowledgeable. He fully explained to me the issues with our outdoor unit and also helped me set up our control panel inside. He was very informative and guided me on the next steps I needed to take to get our problems fixed which made it so much easier for me. I Highly recommend Luke and maroondah air!

Pauline Meyer

1723782613

I have had a great experience with the team at Maroondah heating and cooling my new heater and insulation

Andrew Tallentyre

1723196609

The whole process was excellent.The initial no cost quote was extremely detailed. Installation only took 1 day. We had 4 technicians completing the installation. They were all great.Every thing was installed as per quote.All processes were well above expectations

Jim Palmer

1721603062

Lizzie Read

1721464752

Such a great company to deal with, staff always super friendly and helpful. Liam the technician took time to ask about any concerns we had, showed up on time and was very thorough with the service. Very happy thank you

Donna Newman

1721386712

Customer service & workmanship provided by Maroondah Air Group was outstanding. From initial contact to final completion, they delivered a seamless and professional service that exceeded our expectations.

S Anderson

1721346455

Very pleased with the recent installation of my split-system AC. Professional quote, install and communication.

Peter Arnold

1721192980

Speedy service, they came on time reviewed my electrical fault very quickly fixed it and prevented it happening again, very professional, highly recommended, and were very fair. Poppa

David Macfarlane (DMAC)

1720753958

I am between a 3 and 4 on this one. Positives are, great choice of systems to suit every budget. Marlon was my installer and he is amazing, friendly and very professional. I would suggest asking for him. Wade was also very good. My install was big, basically dropped a new Braemer ducted 5 star unit through my roof which meant removing tiles etc. Marlon did a great job, no damage, no issues.The only negative is the customer service within their office. I would be told that someone would attend my house then no one shows. Then I would call and SMS Jordan and get zero response for days. I had to escalate to Dean the owner. Also when you call reception and ask to speak to Stuart who called you, you get told that he or someone will call you back but they don't which leads to another call back and hence the frustration. Improvement in customer service is needed within the office. Outside of that Gerard the sales person was very friendly and professional, the installers were awesome, they definitely know what they are doing.

Carole Rose

1720501208

I had a new heater installed today by Maroondah Air Group. Ben and Chris did the best job. Knew what they were doing and did it in a very professional way. I would highly recommend them to everyone. Thank you.

Tedd Fuell

1719308788

Prompt, friendly and efficient service and an excellent recommendation for a heating and cooling system. Would highly recommend for both installation and servicing requirements

Kenneth Pilling

1718693738

Called into get some ducting vent clips. Very helpful and friendly.