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Dec 01st, 2024
Evaporative cooling system installed in a house

While split system air conditioners tend to get the most attention, evaporative cooling continues to be one of the best options on the market. However, much like any air conditioner, a regular tune-up will help them to keep you cool all summer long.
So, how can you choose the right evaporative cooling service provider? We’ve compiled a list of helpful tips and tricks.

Why Should You Service an Evaporative Cooler?

Evaporating cooling (particularly ducted systems) requires regular maintenance to perform at their best when you need them most. Over time, dirt and dust can clog the system, which means less cool air and more energy use. 
A professional service will clean the system, check the pads, and make sure that all components are working properly. This way, you won’t be left sweltering when the heatwave hits.

When to Get Your Evaporative Cooler Serviced

The best time to service your evaporative cooler is just before the summer heat kicks in. Scheduling your service during spring ensures your system is ready to perform at its peak when you need it most. Since Melbourne summers can be unpredictable and quite warm, it’s important to make sure everything is functioning efficiently before the hot weather arrives.

Experts recommend having your evaporative cooler serviced at least once a year, ideally before summer. Regular maintenance prevents issues like clogged pads, water pump failures, and poor airflow, which can compromise your cooling system when you need it the most. If you use your cooler heavily during summer, it might be worth booking a check-up again at the end of the season to ensure it stays in good shape for next year.

Consistent annual servicing not only keeps your cooler running smoothly but can also help prolong the life of the unit, saving you from more expensive repairs or replacements down the road. Keeping a regular maintenance schedule is the key to a hassle-free, cool summer.

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Expert Air Conditioning Repair Services
Top-rated AC services in Melbourne. Licensed experts for split, ducted, evaporative & more.

Signs You Need to Book a Service

While annual maintenance is essential, certain signs let you know that it’s time to book in  should a service–depending on the sign, it may need to get checked sooner rather than later. If you notice any of the following, it’s time to call a professional:

Decreased Airflow: If your cooler isn’t blowing out as much air as usual, it could be due to clogged cooling pads, a malfunctioning fan, or a blocked water pump. Reduced airflow is one of the earliest indicators that something is wrong.

Unpleasant Smells: A musty or damp odour coming from your evaporative cooler is usually a sign that mould or mildew has built up inside the system. This not only reduces efficiency but can also affect air quality, so it’s important to address this issue immediately.

Leaking Water: If you spot water leaking from your unit or dripping from the ceiling in ducted systems, there may be a problem with the water pump or connections. Ignoring leaks can lead to water damage and costly repairs.

Noisy Operation: Unusual rattling, grinding, or banging noises often signal a mechanical issue, such as a loose part or a failing motor. These noises should never be ignored, as they can worsen over time and lead to more significant breakdowns.

Ineffective Cooling: If your cooler isn’t bringing the temperature down as effectively as it used to, even on high settings, there may be an underlying issue with the cooling pads or water distribution system. Booking a service can help restore its performance and keep you cool during the hottest days.

If you notice any of these signs, it’s best to book a service as soon as possible. Waiting too long can lead to more significant problems, higher repair costs, or even the need for a replacement unit.

Evaporative cooler

Finding the Right Service Provider

Choosing the right service provider for your evaporative cooling system is essential to ensuring the longevity and performance of your unit. Here are a few key factors to consider when searching for a reliable company.

Accreditation

One of the first things to check is whether the company holds the necessary certifications and licences to service evaporative cooling systems. In Australia, a company with EnergySafe or ARCtick certification is often a good choice, as this indicates that their technicians are qualified to handle air conditioning systems safely and effectively. 

Even though evaporative coolers don’t use refrigerants like other systems, working with a fully accredited team is a simple way to certify that they are trained to the highest standards of HVAC maintenance and repair.

Additionally, look for companies that have the appropriate state licence and insurance. This provides extra peace of mind, knowing they have met all the legal requirements to operate and protect their employees and customers.

Customer Reviews & Testimonials

Checking customer reviews often gives you great insights into a company’s overall reliability and quality of service. Sites like Google Reviews, Facebook, and ProductReview can be useful for reading first-hand experiences from other customers. Look for reviews that mention key aspects like punctuality, professionalism, and the company’s ability to resolve issues promptly.

Beyond star ratings, focus on specific comments about the quality of the service, how well the technicians communicated, and whether customers felt satisfied with the end result. Reviews that mention after-service support or follow-up care can also indicate that the company takes pride in maintaining good relationships with its clients.

Need a reliable team to carry out an evaporative air conditioning service in Melbourne? You’re in great hands with Maroondah Air Services. Call us now or get a quote online!

Expertise

The level of expertise a service provider brings to the table is crucial. Not all HVAC companies specialise in evaporative coolers, and some may only focus more on other types of systems, such as split systems or ducted air conditioning. Be sure to choose a provider that has substantial experience working specifically with evaporative cooling systems.

Why is this important? Technicians who regularly service evaporative coolers will be more adept at diagnosing common issues, such as water pump malfunctions or cooling pad wear, and can often provide faster, more accurate repairs. Their knowledge will also help with preventive maintenance, identifying potential problems early to save you from future headaches and costly repairs.

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Expert Air Conditioning Repair Services
Top-rated AC services in Melbourne. Licensed experts for split, ducted, evaporative & more.

Transparent Quotes & Pricing

A trustworthy company will always be transparent about pricing. They should provide a detailed quote upfront that clearly outlines the cost of labour, any necessary parts, and any additional fees. Avoid companies that are vague about their pricing or try to add hidden charges after the job is done.

It’s also worth asking if they offer fixed-price servicing. Fixed pricing means you’ll pay the same rate no matter how long the service takes, which can help you avoid unexpected costs if the job ends up taking longer than anticipated. A clear, upfront quote gives you confidence that the price you see is the price you’ll pay, with no unpleasant surprises down the line.

Honesty and Integrity

When it comes to servicing your evaporative cooler, honesty and integrity are key traits to look for in a service provider. A good company will be upfront about what work is needed, without trying to sell you unnecessary repairs or services. They should explain the condition of your system, suggest practical solutions, and let you know whether you can expect any issues in the near future.

You want to work with a company that values transparency, giving you an honest assessment of your evaporative cooler’s health and offering long-term solutions rather than quick fixes. Companies with strong integrity build trust by being straightforward, ensuring you feel comfortable and informed at every stage of the process.

3 Great Reasons to Book Now with Maroondah Air Services

Summer is fast approaching, and Maroondah Air Services is the team you can trust for all heating and cooling in Melbourne. We have experienced HVAC technicians who will inspect your evaporative cooling system, check for issues, then perform all the necessary measures to keep them in tip-top shape. 

Here are just 3 reasons to book a service with us:

  1. Expert and experienced staff in all fields
  2. Services at fixed and reasonable prices
  3. Adhere to all OH&S requirements
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