I had a new ducted heating unit (with Ducts) installed, the whole process with all the staff was extremely efficient. They were quick with all responses & excellent with communication.
The Rep doing the quote was fantastic as was the tradies … highly recommend them.
We had a new 8.5kW split system air conditioning unit installed and couldn’t be happier with the whole process. All the staff we dealt with at Maroondah Heating and Cooling were professional, friendly and knowledgeable. We were undecided at first about what type of cooling system we wanted installed. Michael came out and assessed the layout of our home and talked us through the options to find something that suited both our needs and our budget. The installation and electrical work was carried out in one day and the guys even cleaned up after themselves (they brought their own vacuum cleaner!). I would highly recommend Maroondah Heating and Cooling.
We would definitely recommend Maroondah Heating & Cooling. We have had ducted air conditioning and ducted heating installed in 3 properties and always found them very professional. The work is always completed on time and they clean up after themselves! All their staff are extremely helpful and friendly making it a very pleasant experience overall.
This is the third time I have used Maroondah Heating and Cooling (twice for cooling and once for heating). Each time, I found that their knowledge, service and professionalism from start to finish has been exceptional.
This most recent time, their installation team were polite and respectful, and cleaned up after themselves (and patient even when I slept through my alarm and found them knocking on my door! LOL)
I am happy to say, when my ducted heating packs it in shortly, I wont be wasting any time in getting additional quotes.
Great work Team!!
Very satisfied with the quote for a replacement evaporative cooler and the subsequent installation by very competent installers. I just stood back and let it all happen.
I don’t normally praise people who come to my home to work, but I feel that I have to write to you regarding my experience with your company.
I would like to commend the two young men who installed my new Evaporative cooler this morning. They were on time and their courtesy, professionalism and work was exemplary (Luke was who I dealt with and I can’t remember the other person’s name). As far as trade people go, if all were like them getting work done would be a breeze (pardon the pun).
My experience with your company, from my first contact with you, the sales tech, Dean, the young ladies on the phone, the follow up yesterday to let me know what time and everyone else that I have dealt with has been easy, accurate and fantastic. They all are a credit to your organisation.
It was a great customer experience from start to finish with old fashioned service that put the customer first. I initially inquired about issues with my old gas ducted heating system and refreshingly there was no ‘up sell’ involved. Once the heating was fixed, I used them for a multi room split system installation and was very impressed with the product knowledge and willingness to work with me through various options. Installation was excellent – done in a day and no mess left. I would highly recommend.
The service we received from Maroondah Heating & Cooling was exceptional, and we were very pleased overall. We would definitely recommend them to family and friends.
Very good service. Came out on time to give free quote. Installation was done very efficiently. Good communication and great knowledge of products.
We were impressed with all aspects of our dealing with the company from the initial meeting for a quote to the actual installation. All our dealings were of the the utmost courtesy and knowledge from all involved. I would recommend the company to anyone.